Customer area
ThunderHosting login
Sign in to the ThunderHosting customer area to manage your hosting, servers, domains, invoices and support tickets.
Your services
Web hosting, VPS, game servers and domains: manage, upgrade and renew them in one place.
Invoices and payments
See and pay your invoices and top up your prepaid balance.
Support
Open a ticket and follow the answers of our team in Ticino.
This is the official login page of ThunderHosting, operated by ThunderHosting GmbH in Switzerland. Before you enter your password, check that your browser shows our customer area at beta-manager.thunderhosting.com. About ThunderHosting
Sign-in questions
I forgot my password. What do I do?
Click “Forgot your password?” on the sign-in page and enter the email address of your account. If it matches an account, we send you a link to set a new password.
How does two-factor authentication (2FA) work?
If two-factor authentication is on for your account, the sign-in page asks for the one-time code from your authenticator app after your password. Profile → Security shows whether it is on. Lost your authenticator? Write to support@thunderhosting.ch from your account's email address or call +41 91 924 11 11.
I was a customer before. Does my old account still work?
Yes. Customers of our previous customer area sign in with the same email address and password: on the first sign-in the password is moved to the new customer area. If two-factor authentication was on there, we email you a link to set a new password instead.
How do I create an account?
Click “Create an account”, enter your email address and confirm it with the email we send you. You need a confirmed email address to complete paid orders.
I still can't sign in. Who can help?
Check status.thunderhosting.cloud for maintenance or outages first. If everything is up, write to support@thunderhosting.ch or call +41 91 924 11 11 and we will help you get back in.